Direct Repair Program

Direct Repair Program (DRP) at Unica Insurance

Unica’s Direct Repair Program (DRP) is focused on customer service. Each and every partner selected for the program has undergone a rigorous review process to ensure their service level and facilities match their place as industry leaders with strong brand images.

DRP highlights

  • Focus on customer service, including customer surveys
  • Clean and professional facilities
  • Lifetime guarantee on repairs (as long as insured owns vehicle)
  • Assistance with rental vehicles
  • Collision Assistance Program – dispatch tow truck to the scene of the loss 24/7
  • Licensed technicians and state of the art equipment
  • Dealership/ Manufacturer certification - repair procedures performed as per Manufacturer Guidelines and Specifications
  • Industry leaders with strong brand images

Partners