Billing Centre

Yes. To cancel an upcoming scheduled payment, please submit your request through our Cancel Payment page.

We will generally refer our policyholders to their broker for anything to do with their policy, billing included.

By phone: 1-800-676-0967 and press 4 for “Billing” inquires. You can also press 0 to get to the receptionist and ask for Billing.

By email: accounts@unicainsurance.com

By fax: 1-877-526-3633

We accept MasterCard, Visa and American Express.

Yes, any withdrawal date may be selected.

Yes, the withdrawal date can be changed at any time during the term. However, depending on the processing date and withdrawal date, the payment schedule may be revised (remove / add a payment / modify payment amount). Please call your broker to make this change.

Changes to your bank information may be made up to 3 business days before the scheduled withdrawal date.

You can add Unica Insurance as a payee in your banking application, or over telephone banking and use your 15-character reference number as the ‘account number’ when prompted. To pay at the bank, the bank teller also needs this information. If you have more than one policy, this step will need to be done for each policy. We receive the payment in about 3 business days.

Your broker can help you determine your outstanding balance.

Yes, we accept postdated payments for the due date of the policy, by cheque only.

Any preauthorized payment that is dishonoured will incur a $50.00 charge by Unica Insurance Inc.

Yes, we also offer a 3-Pay plan option. This plan allows you to remit your full premium payment in 3 equal installments payable within 60 days. This option is available for cheque or credit card payments on policies with annual premium of $2,500 or greater.

Credit Card: Your credit card payment for the full-term premium will be divided into 3 equal payments. The initial payment will be current dated, and the 2nd and 3rd payment will be charged to your credit card at 30 and 60 days respectively following the effective date of the policy.

Please visit our website at www.unicainsurance.com and click “Make a Payment”.

Cheques: 3 cheques, each with a minimum of one third (33%) of the total premium, must be submitted together to the Billing Services Department. The initial payment will be current dated, and the 2nd and 3rd payment must be postdated for no later than 30 and 60 days respectively following the effective date of the policy.

Any preauthorized payment that is dishonoured will incur a $50.00 charge by Unica Insurance Inc.

If your account has insufficient funds to honour your payment, or if the funds in your account are not cleared for withdrawal on the scheduled payment date, our financial institution will make a second attempt to collect within the following three business days. You are responsible to pay any fees associated with this service directly to your financial institution. Should the lack of funds persist and upon three dishonoured payments within your current policy term, kindly be advised that your policy will be cancelled and you will not have the option to reinstate this policy.

Any preauthorized payment that is dishonoured will incur a $50.00 charge by Unica Insurance Inc.

Reinstatement terms and payment details are outlined in the Registered letter. We require the missed payment plus any fees. However, we do not reinstate if this is the 3rd non-payment cancellation in the term.

The refund will be mailed directly to you, and it will be mailed within 14 business days following the transaction that generated the refund. Refunds are issued by cheque payable to the named policyholder only (as required by law) unless you are on monthly payment plan where refunds can be deposited to your account. We do not refund to a credit card.