How can we help you?

Our expert customer service representatives are happy to help you with any questions you may have regarding our products, policies, finding a broker and more. Don’t hesitate to reach out, we are here for you.

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Here’s how to get in touch.

Call your Broker

Contact your insurance Broker. They are your expert advisor for all of your questions about coverage, pricing, billing and more. Still unsure? Send us a message:

Call us

For general inquiries speak to one of our Customer Service representatives. Our people will support and guide you in any situation.

Emergency claim?

For emergency claims requiring immediate assistance such as fire, water or burglary, please contact our 24/7 Emergency Claims Service Line.

(1 866) 864 1113
24 hours, 7 days a week

Questions?

Our FAQ can help you find answers on questions you may have regarding your home, vehicle or business policy with Unica.

How do I get a quote for insurance coverage?

Unica’s network of independent Broker Partners can provide you with complete insurance solutions. For a quote on your home, vehicle or business, locate a local broker using our Find a Broker tool or speak to your existing broker to find out if they’re a Unica Broker Partner.

How can I obtain a letter of experience?

Speak to your broker directly to request a letter of experience from Unica. You can also make a request directly through Unica using the form below.

I purchased a new vehicle and need to change coverage or add a new driver.

To make any changes to your policy with Unica including adding a new driver or obtaining coverage for a new vehicle, please contact your broker directly.

How can I update the address on my insurance policy?

To make any changes to your policy with Unica or to obtain a quote on a new property, please contact your broker directly.

I have a question about my existing coverage with Unica.

Your insurance broker works for you to determine the insurance products and coverages that best meet your needs. They can answer any questions you may have about your Unica insurance policy or the additional coverage options that are available to you.

How can I pay for my policy?

Unica offers several convenient options for paying your insurance premiums. Visit our Billing page for more information.

How can I cancel my insurance policy with Unica?

To make any changes to your policy with Unica Insurance including a cancellation, please contact your broker directly.

Does Unica offer opportunities for charitable donations or sponsorships?

Opportunities for charity partnerships are available through Beneva, the parent company of Unica Insurance.

Beneva is an active member of our communities, and we support events and causes that make a real difference across Canada. We financially support charities and organizations that align with our values, with a primary focus on preventing and managing anxiety.

To submit a sponsorship or donation request, please follow the guidelines outlined on the Beneva Donations and Sponsorships page.

Get in touch.

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Join our team

The foundation of our success begins with our people. At Unica, we have a dynamic and friendly corporate culture that is the motivation behind our success.