After the May 2022 long weekend storm hit, Unica was able to respond within minutes of the first claim being reported. Our Management Team met shortly after the storm hit on the Saturday, and our Field Adjusters were contacted immediately. They, along with internal claims staff, volunteered to respond to claims throughout the long weekend. As a result, every claim reported that weekend was visited in person before the weekend was over.
When we opened for regular business on Tuesday, we hit the ground running. Many policyholders noted that they were surprised at how quickly we responded. Our highly trained Claims Experts were able to assess the damage, determine our exposure and set up reserves for all losses reported to date.
Unica is prepared when an event like this happens. We offer best-in-class claims service, one that is proactive, caring, and supportive throughout. With our after-hours claims service monitored by our Claims Management Team 24/7/365, we see every emergency claim that is reported in real-time regardless of when it is reported.
