With insurance professionals and a 24/7 emergency claims service, we are ready to assist you no matter what.
During regular business hours, please contact your Broker directly.
After hours, please call our 24/7 Emergency Claims Service Line.
Your insurance policy was purchased to protect you from loss in the event of a claim. While we hope you never have one, if you do, we want your claim to be resolved quickly, fairly, professionally and with courtesy.
Your personal broker will be delighted to help you, so don’t hesitate to get in touch. Your broker’s contact information can be found on your insurance policy.
For emergency claims requiring immediate assistance such as fire, water or burglary, please contact our 24/7 Emergency Claims Service Line.
(1 866) 864 1113
24 hours, 7 days a week
For general inquiries speak to someone from Customer Service. Our people will support and guide you in any situation.
When you’re facing a claim situation, it can seem overwhelming at first. Here is some information to help you through the process.
Call our After Hours 24/7 Emergency Claims Service Line at (1 866) 864 1113.
Yes, they have access to your coverage 24/7.
Absolutely! Our After-Hours Emergency Line is monitored 24/7 365 days a year by Unica’s Director of Claims and Property Technical Claims Specialist, who are advised immediately of every property claim reported. Your broker is advised of any claim reported the following business day, including automobile losses.
Your claim starts the moment you call, not hours or days later. In the case of a property claim, our After-Hours Emergency Claims Service will assign a claims adjuster immediately and dispatch one of our preferred contractors. In most cases, the adjuster or contractor will contact you within half an hour. The adjuster will provide an update to Unica within 30 minutes of attending your property. We will always know what the status of your claim is.
You always have the right to choose, but we suggest that you don’t arrange your own repairs or contact your own service provider. Our After-Hours adjuster will dispatch one of our Guaranteed Repair Program partners. Our trusted partners have been selected for the program after undergoing a rigorous review process to ensure that Unica customers only receive excellent service, quality and professionalism.